FAQs

Sizing and Product Information

  • How do I know what size to order?

    Sizing will vary by item. Check the select option to see Women’s (W) and Men’s (M) size runs.

  • How do I clean my Happy Feet?

    First try a lint brush. If that doesn't do the trick, hand wash with a light detergent and air dry. Don't put them in the washing machine!

  • What if I don't see my size listed?

    If your size isn't an option in the drop down menu that means it is currently out of stock. But check back later!

  • Do you offer any other licensed items?

    At this time we are licensed only for the products shown, but we're always looking to acquire more. If you are wondering about a specific team/character, feel free to reach out to us directly to see if it's being considered!

  • Can I have a custom style made?

    We will be starting a custom slipper program in Feb. 2017. Will be exciting

  • How do I sell Happy Feet in my local mall/store?

    Click here if you're interested in receiving wholesale information.

Shipping and Return Information

  • How long will it take for my order to ship?

    Orders are shipped in 1-2 business days.

  • Do you ship internationally?

    Yes, we do ship outside of the U.S.

  • What do I do if I have a problem with my order?

    Just let us know! Whatever the problem, we're here to help. Email, live chat, phone or social media, we'll respond to all! Our phone number is 888-515-6677.

  • What is your return/exchange policy?

    Email us at the link below and we will send you a return label for any return or exchange. Include the order number and customer email address. Slippers can't be worn! If you're exchanging for a more expensive item, we'll charge the credit card from your original order.

    Click here to email us for a Return Label

    You can return your Happy Feet within 75 days of purchase. Include your receipt/order number with the slippers. We don't accept worn slippers for return unless deemed defective by manufacturing. We will refund the cost of the item, but not the shipping charge.

 

Send all returns and exchanges to:
Happy Feet Returns and Exchanges
56247 Hwy 84
PO Box 352
Hartington, NE 68739

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